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UNIFIED SELF-SERVICE
AUTOMATION 

Portals unifies back-office systems and workflows for a superior customer experience.

Architecture Diagram
Automate Tasks
Automate 
Processes
improve efficiency
Boost Efficiency
& Morale
happy customers
Satisfied
Customers
Capabilities
A modern system that connects with CRMs, case management tools, billing systems, and IT infrastructure to provide dynamic, personalized responses (e.g., “Your payment of $85 is due next Tuesday”). It also enables self-service for complex tasks like checking case status or scheduling appointments.

INTEGRATION

Integration

AGENTIC AI

Leverage a conversational AI web chat agent that is trained on your dataset and website to provide relevant information only.  Using natural language understanding, customers can find important information. This simplifies searches, provides convenience, and saves time.
Agentic AI

OMNICHANNEL

Omnichannel self-service is essential for delivering a seamless customer experience across digital, voice, and SMS. By unifying these channels, you can provide consistency and convenience for your customers. Omnichannel enhances satisfaction and loyalty as customers engage with a cohesive experience. 
Omnichannel
Campaigns
Launch outbound campaigns via email, SMS and text-to-speech voice.  Provide notifications to customers in multiple languages with a conversational AI translation tool, so your customers don't miss appointments, payments or other important events.

CLOUD-BASED

SECURE

SCALABLE

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