Empowering You with
AI Products and Services
StreamWrite provides comprehensive AI consultancy services to help you effectively adopt and leverage AI technologies. Create responsible, scalable solutions that enhance efficiency, transparency, and end-user engagement.
Core AI Services
AI Governance
Develop ethical, transparent AI governance plans.
Align with HIPAA, CCPA, ADA, and other regulations.
Benefit from risk management, accountability, and compliance frameworks.
Strategic AI Planning
Craft actionable AI roadmaps tailored to agency goals.
Assess challenges and forecast ROI for AI initiatives.
Optimize resource allocation for sustainable outcomes.
Staff Training
AI literacy programs for foundational and advanced skills.
Specialized workshops on governance, prompt engineering, and change management.
Support for adapting to AI-driven transformations.
AI Implementation Support
End-to-end deployment of customized AI solutions.
Scalable, multilingual, omnichannel systems.
Post-implementation monitoring and optimization.
Performance and Cost Analysis
Measure AI impact with performance analytics.
Conduct cost-benefit analyses for continuous optimization.
Develop tools to monitor variable costs and ROI.
Future AI Planning
Identify trends with foresight analysis and innovation labs.
Integrate sustainability into AI strategies.
Regular reviews to ensure solutions evolve with agency needs.
Why Choose Us?
Eliminate time-consuming manual processes, unite your data systems seamlessly, and empower your team with AI that truly works for you.
Make AI adoption straightforward and impactful, whether you're streamlining workflows, enhancing governance, or fostering innovation.
With decades of experience as a trusted contractor, we understand the unique challenges organizations face. Our expertise in workflow automation and self-service solutions ensures streamlined operations and improved efficiency.
Backed by deep software development knowledge and a forward-thinking approach to AI, we deliver innovative, intelligent solutions.
More than just a provider, we are your end-to-end partner—committed to guiding you from strategy to implementation, ensuring seamless integration and long-term success. Your success is our priority.
Let’s shape your future together.
AI Products
Explore the robust AI capabilities in the streamWrite Portals platform and products of our leading UCaaS and CCaaS Channel Partners
Portals AI
Portals is streamWrite's flagship platform and is AI-enabled with the following capabilities:
Email Processing
Portals AI email processing agent helps you manage a busy inbox with email classification, summary, recommended reply and more.
Data Analysis
A conversational data analysis agent that can help you query and analyze your dataset. It can answer questions, create graphs and charts and more.
Moderation
Our moderation agent checks the input being provided by your public users. It analyzes the input and only proceeds if the request is reasonable and does not show intent to cause harm. Requests that do not pass our moderation agent are rejected and logged.
Portals Discovery
A RAG conversational AI web chat agent that provides that is trained on your dataset and gives out relevant information only. It can also be trained to lookup account or case information and give back statuses or specific information as your public requires.
AI Speech Services
Portals AI Speech can synthesize speech, transcribe spoken language into text. It can help you convert audio recordings into written documents, search for spoken words, and even generate subtitles.
Conversational SMS Text
An online chat agent that can converse with customers via SMS texting, bringing advanced web chat capabilities to users with a simple text interface.
Genesys AI
Predictive Routing
Say goodbye to labor-intensive and static routing rules. Instead, automatically match customers with the agent best suited to meet their needs while optimizing a targeted KPI.
Predictive Engagement
Analyze web visitors’ behavior to understand intent and predict outcomes. Use that insight to automate proactive engagement with targeted information and offers. And empower agents with a full view of the customer journey.
Agent Copilot
Agents receive real-time support during conversations with contextual information drawn from knowledge. Post-interaction, generative AI automatically summarizes the conversation for clear, consistent documentation.
Knowledge
Automatically deliver the right information to customers and agents at the point of impact. Measure knowledge effectiveness across channels and touchpoints for continuous optimization.
Virtual Agent
Make self-service better with AI-powered bots that understand the context and act like human agents to deliver a superior experience, no matter when.
RingCentral AI
User-friendly AI to help businesses of all sizes transform productivity and enhance team and customer conversations—all within their trusted RingCentral tools.
Reliable and secure, RingCentral AI helps you understand your business more deeply with access to real-time insights that elevate customer service and improve productivity. As an AI first company, RingCentral continuously is innovating with AI across the entire product line.
AI Receptionist
Powered by generative AI, RingCentral AIR™ answers customer questions and seamlessly transfers callers—just like a full-time receptionist. Unlike complex and costly contact center intelligent virtual agents (IVAs), RingCentral AIR is built directly into the RingCentral phone system, making this AI call automation solution easy to deploy for any business.
Intelligent Virtual Agent
Deflect routine inquiries so your human agents can focus on the complex ones where they are needed.
Have natural conversations with customers. Say goodbye to clumsy chatbots with limited responses and let interactions flow like a human conversation.
RingSense Conversation Intelligence
Unlock value from every customer interaction, automatically keep CRMs up to date, and provide on-the-spot AI-assisted coaching tips. These tools can be applied to many areas of business: sales forecasting, pipeline management, contact center legal compliance, and more.