Portals Platform

streamWrite Portals is a robust customer, self-service / business process automation platform, empowering enterprises to accomplish their goals. With Portals automation solutions, customers eliminate mundane tasks and drive out inefficiencies. By leveraging the critical information stored in back office systems, customers can enable a host of services across any number of service and workflow portals that we create and host for you on the Portals system.

Continuous Innovation

The list of portals we make available through streamWrite Portals is continually evolving and advancing. While leveraging your existing business data from a variety of divergent systems we can offer limitless possibilities for process improvement, customer and employee access.

Industry specific portals are available for government agencies, insurance companies, healthcare, finance and more.

Portals Channels

PhonePortals

Telephone access to much needed information and functionality to users both inside and outside your organization.

WebPortals

A simple plug in that allows you to extend self-service to web users.

SMSPortals

Automated 2-Way SMS interactive text capabilities that work from any text-capable phone, providing convenience.

CommunicationPortals

Outbound Communication tool for creating and launching SMS, phone and/or email campaigns. Examples: collection notice, pre-trial hearing reminder.

ReminderPortals

Reminders and notifications that are integrated into specific apps that allow users to opt in to receive messages.

AgentPortals

Streamlined workflow processes tailored to line-of-business requirements that improve the bottom line.

Power BI

Visualize key business metrics, save time analyzing data and make important decisions more quickly.

ChatPortals

Streamlined workflow processes tailored to line-of-business requirements that improve the bottom line.

Speech Recognition

Enhance the customer and employee self-service experience with customized language models, and conversational AI.

Streamline Your Business with streamWrite Portals

Enterprises today suffer from disconnected systems and processes that are decentralized and dispersed across multiple departments and many workers. Systems frequently do not interconnect as needed, creating more work, training, overhead and reduced morale.

Enter streamWrite Portals, your single solution to unifying back office systems, employee work flow processes and customer access to information and critical functions. All of this from a single platform with the intelligence to share information across any number of Portals! Portals is available on premise, as a cloud service, or in a hybrid configuration.

streamWrite Cloud Services

Enterprise Applications In The Cloud

 streamWrite Cloud Services offers enterprise applications in the cloud through world-class data centers. streamWrite cloud is designed by dedicated, certified staff and engineers. You will have a solution providing ample speed, scalability, security and reliability to meet your business needs.

Deploy applications quickly

Allocate resources when you need them
Increase the efficiency of your enterprise
Consolidate platforms
Five-9s (99.999%) uptime guarantee

streamWrite cloud is PCI compliant ensuring that you meet industry standards for payment card security. 

Software as a service model is delivered as a subscription service that is managed by our team and hosted in the streamWrite Cloud data center

How We Operate

We create your specific service applications in the cloud with a sophisticated toolkit that allows us to configure your application rapidly while allowing it to interact with your back office systems, databases, web services and other streamWrite Cloud hosted applications.

Portals web management tool gives you the ability to manage your hosted applications conveniently and easily.

Our application of cloud security best practices includes utilizing documented policies, encrypting communications, segregating customer data, limiting data center access and reviewing our policies annually. These policies ensure that your data and your customer’s information is safe and secure.

Whether your system is configured on premise, in the cloud, or a hybrid solution, streamWrite monitors system health of all customer systems, so we can be proactive and resolve issues quickly.

Corporate Office 800-333-8394